Privacy Policy
Effective Date: July 1, 2026
At Island Window Cleaning ("we," "our," or "us"), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal information when you visit our website or use our services.
Information We Collect
We may collect personal information that you voluntarily provide, including:
Your name
Email address
Phone number
Property address
Information related to your service request or quote
Any additional information you choose to provide through our contact forms or communications
We may also automatically collect certain non-personal information when you visit our website, such as:
IP address
Browser type and device information
Pages visited
Date and time of your visit
Website usage data collected through cookies and analytics tools
How We Use Your Information
We use your information to:
Respond to inquiries and quote requests
Schedule and provide our services
Communicate with you regarding appointments or customer support
Improve our website and customer experience
Maintain our business records
Comply with legal obligations
We do not sell or rent your personal information to third parties.
Cookies and Analytics
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.
These technologies may include services such as Google Analytics or other website performance tools. You can control or disable cookies through your browser settings, although doing so may affect certain website features.
Third-Party Services
We may use trusted third-party providers to operate our website and business, including services for:
Website hosting
Contact forms
Analytics
Payment processing (if applicable)
Marketing and advertising
These providers may have access to personal information only as necessary to perform services on our behalf and are expected to protect your information appropriately.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to safeguard your information, no method of transmitting or storing data is completely secure.
Retention of Information
We retain personal information only for as long as necessary to provide our services, maintain business records, comply with legal obligations, and resolve disputes where applicable.
Your Privacy Rights
You may request to:
Access the personal information we hold about you
Correct inaccurate or outdated information
Request deletion of your personal information, where permitted by law
Withdraw consent for certain communications
To make a request, please contact us using the information below.
External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Children's Privacy
Our services are intended for adults and property owners. We do not knowingly collect personal information from children under the age of 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices or legal requirements. Any updates will be posted on this page along with the revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
Island Window Cleaning
Email: alex@islandwindowcleaning.ca
Phone: 250-913-0869